Privacy Policy

Last updated: February 16, 2026

This Privacy Policy explains how FastLocal (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website or call routing service.

By using FastLocal, you agree to the practices described in this Privacy Policy.

1. What FastLocal Does

FastLocal is a call connection and routing service.
We connect callers to independent local service providers.

We do not directly provide plumbing, HVAC, towing, locksmith, or other field services.

2. Information We Collect

A. Website Usage Data

When you visit fastlocal.services, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Referring website

This information helps us improve site performance and user experience.

B. Call Routing Information

When you call a FastLocal number, we may collect:

  • Your phone number
  • The time and duration of the call
  • The city and service category selected
  • Call status (answered, missed, declined)

If call recording is enabled, the call audio may also be recorded.

C. Cookies and Tracking Technologies

We may use:

  • Cookies
  • Analytics tools
  • Tracking pixels

These help us:

  • Measure traffic
  • Improve marketing effectiveness
  • Understand which cities and services generate demand

You can disable cookies in your browser settings. Some features may not function properly without them.

3. How We Use Your Information

We use collected data to:

  • Connect you with a local service provider
  • Improve system reliability
  • Monitor call routing performance
  • Prevent fraud or misuse
  • Analyze demand by city and service
  • Improve marketing and SEO

We do not sell your personal data.

4. Call Recording

Some calls may be recorded for:

  • Quality assurance
  • Training
  • Fraud prevention
  • Dispute resolution

If recording is enabled, a notice should be played at the beginning of the call.

By continuing the call after hearing the notice, you consent to recording where permitted by law.

5. Information Sharing

We may share limited information in the following situations:

With Service Providers

When you call, your phone number is shared with the local provider so they can respond to your request.

With Service Partners

We may use third-party providers for:

  • Hosting
  • Call infrastructure
  • Analytics
  • Email communications

These providers only receive the information necessary to perform their services.

We may disclose information if required by law or to protect safety, property, or legal rights.

6. Data Retention

We retain data only as long as necessary to:

  • Operate and improve the service
  • Comply with legal obligations
  • Resolve disputes

Call recordings may be retained for operational and legal protection purposes.

7. Data Transfers

Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate.

By using FastLocal, you consent to this transfer and processing.

8. Your Rights (Canada)

If you are located in Canada, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion where legally permitted

To make a request, contact us at the email below.

9. Security

We use commercially reasonable security measures to protect your data.

However, no system is completely secure. We cannot guarantee absolute security.

10. Children’s Privacy

FastLocal is not intended for children under 13.
We do not knowingly collect personal data from children.

Our website may link to third-party websites.
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Service after updates means you accept the changes.

13. Contact

If you have questions about this Privacy Policy:

Email: info@fastlocal.services